Privacy Policy for Tropical Getaways Travel
Last updated: January 15, 2026
Maddox Services LLC (dba Tropical Getaways Travel) ("we," "us," or "our") operates https://tropicalgetaways.net (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
Information We Collect
We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, mailing address
Travel Information: Passport details, travel preferences, dietary restrictions, special requests
Payment Information: Billing address and payment card details (processed through third-party payment processors)
Communication Records: Correspondence via email, phone, or text message

We also automatically collect certain information when you visit our Website:

Usage Data: IP address, browser type, pages visited, time spent on pages
Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze Website traffic

Mobile Phone Numbers and SMS Communications
We collect mobile phone numbers from customers who wish to communicate with us via text message about their travel services.
How We Use Your Phone Number:

To respond to your travel-related inquiries
To provide customer service regarding your bookings
To share itinerary updates and trip information
To communicate about your travel arrangements

Data Sharing:
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for direct communication between you and Tropical Getaways Travel.
Your Rights:
You may opt out of SMS communications at any time by texting STOP to any message. Even after opting out, you may still contact us through other channels (email, phone calls, website).
How We Use Your Information
We use the information we collect to:

Process and manage your travel bookings
Communicate with you about your trips and our services
Respond to your inquiries and provide customer support
Send you marketing communications (with your consent)
Improve our Website and services
Comply with legal obligations

How We Share Your Information
We may share your information with:

Travel Suppliers: Airlines, hotels, cruise lines, tour operators, and other service providers necessary to fulfill your travel arrangements
Payment Processors: Third-party services that process payments on our behalf
Service Providers: Companies that assist us with marketing, analytics, and customer service
Legal Requirements: When required by law, court order, or government regulation

We do not sell your personal information to third parties.
Email Marketing
If you subscribe to our email list, we will send you promotional emails about travel deals, tips, and company updates. You may unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Website with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:

Email: ten.syawateglaciport%40olleh
Phone: 901.667.8747
Address: 612 Beckett Cv, Hernando, MS 38632
Website: https://tropicalgetaways.net/#contact