Privacy Policy for Tropical Getaways Travel
Last updated: January 15, 2026
Maddox Services LLC (dba Tropical Getaways Travel) ("we," "us," or "our") operates https://tropicalgetaways.net (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
● Personal Information: Name, email address, phone number, mailing address● Travel Information: Passport details, travel preferences, dietary restrictions, special requests● Payment Information: Billing address and payment card details (processed through third-party payment processors)● Communication Records: Correspondence via email, phone, or text message
We also automatically collect certain information when you visit our Website:
● Usage Data: IP address, browser type, pages visited, time spent on pages● Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze Website traffic
Mobile Phone Numbers and SMS Communications
We collect mobile phone numbers from customers who wish to communicate with us via text message about their travel services.How We Use Your Phone Number:
● To respond to your travel-related inquiries● To provide customer service regarding your bookings● To share itinerary updates and trip information● To communicate about your travel arrangements
Data Sharing:
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for direct communication between you and Tropical Getaways Travel.
Your Rights:
You may opt out of SMS communications at any time by texting STOP to any message. Even after opting out, you may still contact us through other channels (email, phone calls, website).
How We Use Your Information
We use the information we collect to:
● Process and manage your travel bookings● Communicate with you about your trips and our services● Respond to your inquiries and provide customer support● Send you marketing communications (with your consent)● Improve our Website and services● Comply with legal obligations
How We Share Your Information
We may share your information with:
● Travel Suppliers: Airlines, hotels, cruise lines, tour operators, and other service providers necessary to fulfill your travel arrangements● Payment Processors: Third-party services that process payments on our behalf● Service Providers: Companies that assist us with marketing, analytics, and customer service● Legal Requirements: When required by law, court order, or government regulation
We do not sell your personal information to third parties.
Consumer SMS Registration Data
Your consumer SMS registration data will not be transferred, shared, sold, or disclosed to external organizations under any circumstances, except where legally required.
Safeguards Against Unauthorized Sharing:
● Access to consumer SMS registration data is strictly limited to authorized personnel with a legitimate business need.● We maintain access controls designed to prevent unauthorized viewing, use, or disclosure of this data.● Staff with access to consumer SMS registration data receive training on privacy, confidentiality, and proper data handling requirements.● We enforce internal policies and contractual restrictions to prohibit unauthorized sharing or disclosure of consumer SMS registration data.
If disclosure is legally required, we will limit the disclosure to what is necessary to comply with applicable law, regulation, legal process, or enforceable governmental request.
Email Marketing
If you subscribe to our email list, we will send you promotional emails about travel deals, tips, and company updates. You may unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your location, you may have the right to:
● Access the personal information we hold about you● Request correction of inaccurate information● Request deletion of your information● Opt out of marketing communications● Withdraw consent for data processing
To exercise these rights, contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Website with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
● Email: ten.syawateglaciport%40olleh● Phone: 901.667.8747● Address: 612 Beckett Cv, Hernando, MS 38632● Website: https://tropicalgetaways.net/#contact