PRIVACY POLICY

Last updated: August 15, 2025

A Quick Word Before the Legal Stuff

At Maddox Services LLC (dba Tropical Getaways), your trust means everything to us. We only collect information that helps us plan your travel, keep things running smoothly, and occasionally share offers we think you’ll actually care about. We don’t sell your details, and we believe you should always know how your information is used.

1. Who We Are

Maddox Services LLC (dba Tropical Getaways) is a travel agency registered and operating in the state of Mississippi. This Privacy Policy explains how we handle personal information when you use our services or interact with our website.

2. Information We Collect

We may collect the following types of information:

  • Contact details (name, email address, phone number, billing address).
  • Travel-related details (passport info, loyalty numbers, room preferences, dietary needs).
  • Payment information (processed securely through trusted third-party providers).
  • Basic website usage data (through cookies or analytics tools).

3. How We Use Your Information

We use your information to:

  • Book and manage travel reservations on your behalf.
  • Communicate with you about your trips, payments, and updates.
  • Share travel tips, offers, and promotions (optional — you can unsubscribe anytime).
  • Maintain records for accounting, compliance, or legal purposes.

4. Sharing Your Information

We only share your personal information with:

  • Travel suppliers like airlines, hotels, cruise lines, and insurance providers as needed for your bookings.
  • Service providers who help us operate (secure payment processors, email platforms, IT systems).
    We never sell or rent your information to outside marketers.

5. Data Security

We take reasonable steps to keep your information safe. While no system is completely risk-free, we use secure tools and trusted suppliers to reduce the chance of unauthorized access or misuse.

6. Your Choices

  • You can request a copy of the personal information we hold about you.
  • You can ask us to update or delete your information (unless we’re legally required to keep certain records).
  • You can unsubscribe from promotional emails at any time.

7. Cookies & Website Use

Like most websites, we may use cookies to make our site easier to use and to understand how visitors interact with it. You can adjust your browser settings to disable cookies if you prefer.

8. Children’s Privacy

Our services are intended for adult travelers. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy as needed. If we make major changes, we’ll update the “last updated” date at the top so you always know which version you’re viewing.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

Maddox Services LLC (dba Tropical Getaways)
Email: hello@tropicalgetaways.net
Phone: (901) 667-8747
Address: 612 Beckett Cv, Hernando, MS. 38632